How call recording systems can revolutionise your customer service

Call Recording is an important solution to help businesses record voice calls, assess the quality of customer interactions and document conversations between advisors and customers. If your business doesn’t have a call recording system, you may be missing out on important and useful information that could help your business make more informed decisions, and provide clarity in customer disputes. Call …

We help our client, FIA, relocate to One Canada Square

Our Client, FIA Services UK Ltd, recently relocated from the City to the 28th floor of One Canada Square. FIA requested us to project manage the provision of their telecommunications. The remit was that they had to keep their current telephone number and they needed the transition to be seamless and required broadband services be up and running before the …