Should my business consider Business SIP Trunking?

Business SIP stands for Session Initiation Protocol. SIP trunking is a flexible telecoms solution for businesses, offering significant cost reductions. If your business has high monthly phone bills, charges for long distance calls and expensive upkeep of technology, perhaps a Business SIP Trunking service is for you. Your business can save money on call costs and line rental charges, and …

How call recording systems can revolutionise your customer service

Call Recording is an important solution to help businesses record voice calls, assess the quality of customer interactions and document conversations between advisors and customers. If your business doesn’t have a call recording system, you may be missing out on important and useful information that could help your business make more informed decisions, and provide clarity in customer disputes. Call …